The AI Receptionist Built for Australian Trades
Relay answers your calls 24/7 — books jobs into ServiceM8, captures every lead, and makes sure you never lose a customer to voicemail. Enter your website to hear a personalised demo.
Leva Relay is a $199/month AI receptionist for Australian trades businesses. It answers calls 24/7 with a natural Australian voice, books jobs into ServiceM8, syncs with Xero, and sends you an SMS summary after every call. No setup fee. No per-minute charges. 14-day free trial.
Your phone rings. You're on a roof.
Or under a house. Or with a customer. Or it's 7pm and you've just sat down.
The call goes to voicemail.
The customer waits. Then they don't.
They call the next tradie on Google.
Missed calls cost the average tradie $42,000 a year
40% of calls to tradies go unanswered during work hours. Australian businesses lose over $8 billion per year to missed calls.
What if someone answered for you?
Not a call centre. Not a chatbot. A phone answering service powered by AI that knows your trade, answers 24/7, and captures every detail.
Meet RelaySee exactly what happens when you miss a call
Call comes in
Your phone rings. You're with a customer, up a ladder, or it's 7pm. You can't pick up.
Hi, thanks for calling Smith Electrical, you're speaking with Emma. How can I help?
Hi, I've got a power outage in my kitchen. Can someone come out today?
Of course, I can help with that. Let me grab a few details so we can get someone out to you...
Relay answers
Relay picks up instantly. Greets the caller with your business name and starts qualifying the enquiry.
Natural Australian voice. Not a robot. Not a call centre. Your customers won't know the difference.
More than a message taker
Relay connects to your business systems and takes real action while you're on the tools.
Schedule jobs & look up customers
Relay creates jobs directly in ServiceM8, checks your schedule, and pulls up customer history mid-call.
Book appointments in real time
Relay checks your availability and books appointments directly into your calendar while the customer is still on the phone.
Instant callbacks & notifications
After every call, you get an SMS with the caller's name, job details, urgency, and phone number. Tap to call back.
Electrical - Power outage (urgent)
0412 345 678 - tap to call back
Answers questions without bothering you
Relay knows your services, pricing, hours, and service areas. General enquiries get handled on the spot.
New lead: Sarah Mitchell needs an electrician for a kitchen power outage. Urgent - wants same-day. Call her back on 0412 345 678
You call back and win the job
You get an SMS with the full summary. Tap to call back immediately. Sarah's impressed you already know exactly what she needs.
No voicemail. No lost lead. No competitor getting the call instead.
An AI answering service built for Australian tradies
Relay understands...
- Emergency callouts — flagged as urgent in ServiceM8
- Quote requests and job bookings
- After-hours and weekend calls — answered 24/7
- Follow-up calls and general enquiries
Built for your industry
One plan. One price. No surprises.
Flat-rate phone answering service. No per-minute charges.
- 24/7 overflow call answering — after hours, weekends, and holidays
- Lead capture & summaries
- Custom onboarding with your team
- 14-day free trial
- ServiceM8 + Xero integration included
- No contracts — cancel anytime
Not sure which AI receptionist is right for your business?
Common questions about AI receptionists for trades
What is an AI receptionist for trades?
How does Relay work as an after-hours answering service?
Does Relay integrate with ServiceM8 and Xero?
Is Relay available for all trades in Australia?
How much does an AI receptionist cost compared to an answering service?
Can Relay handle multiple calls at the same time?
What happens when Relay answers a call?
How quickly can I set up Relay?
Can I use Relay as an overflow call answering service?
The next call you miss could be a $5,000 job.
Australian tradies use Relay to answer every call, 24/7.